Zero Tolerance




Our practice staff are here to help you.  Our aim is to be as polite and helpful as possible to all patients.  If you consider that you have been treated unfairly or inappropriately, please contact the Practice Manager, who will be happy to address your concerns.

However, we strongly support the NHS policy on zero tolerance.

image depicting zero tolerance

Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsover, will risk removal from the practice list and in extreme cases we may summon the police to remove offenders from the practice premises